Privacy Policy - EPF Balance & PF Passbook App

PRIVACY POLICY FOR “EPF Balance & PF Passbook App”

Last Updated: August 2026

1. DISCLAIMER: NOT AN OFFICIAL GOVERNMENT APP EPF Balance & PF Passbook App ("the App") is a utility application privately developed and maintained by A2ZSolutions.Inc.

  • We are NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with the Employees' Provident Fund Organisation (EPFO), the Government of India, or any other government entity or statutory body.
  • This app operates strictly as an independent facilitator and information interface that loads publicly available web portals inside an in-app browser (WebView) for user convenience.
  • We do not claim ownership of, nor do we modify or host, any official government data or portal content.
  • Official Sources of Information accessed via this app:

2. Introduction This Privacy Policy outlines how A2ZSolutions.Inc ("we," "our," or "us") manages information when you install and use the EPF Balance & PF Passbook App. By using the app, you consent to the data practices described in this policy.

3. Information Collection and Handling We prioritize your privacy and design our app to minimize data collection.

  • No Account Required: You are not required to register, log in, or provide personal credentials (such as your name, phone number, or government identifiers) directly to us to use our service.
  • Zero Access to Government Credentials & Financial Data: When you enter authentication details (such as UAN, Passwords, OTPs, or Captcha) within the in-app browser to log into official portals, our app does NOT access, store, log, transmit, or record any of these inputs or your retrieved financial records. All sessions occur directly between your device and the respective government server over encrypted HTTPS connections.
  • Automatically Collected Technical Data: To maintain service stability and display localized features, third-party analytics and advertising tools integrated into the app may automatically collect limited non-sensitive technical details, including:
    • Device Information (Device model, OS version, hardware specifications).
    • Network Details (IP address, connection type - WiFi/Cellular). Note: IP addresses are processed strictly to determine coarse, approximate location (city/country level) for ad targeting and app analytics.
    • App Performance & Usage (App launch timestamps, crash logs, and interaction with display advertisements).

4. Third-Party Advertising and SDK Services Our app integrates third-party Software Development Kits (SDKs) to serve advertisements and monitor application stability. These service providers manage data collection under their respective privacy policies:

5. Cookies and Web Storage The app itself does not place cookies on your device. However, external government web portals or third-party ad networks loaded inside the WebView interface may use cookies or browser storage to manage user sessions. You can clear your in-app web storage or cookies at any time through your device's application settings.

6. Data Security We implement industry-standard practices to protect any device metadata collected by our third-party analytics tools. Because official portal sessions are conducted via encrypted HTTPS, your interaction with third-party sites remains end-to-end encrypted between your browser session and the target web server.

7. External Links and Third-Party Web Portals Our app acts as an open browser portal to external official websites. Once you navigate to an external site (e.g., EPFO or Passport Seva), you are subject to the privacy policies and terms of service of that specific portal. We have no operational control over external websites and accept no liability for their content, availability, or data practices.

8. Children's Privacy Our application is intended for adult users managing personal financial and government records. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Privacy Policy We reserve the right to revise this Privacy Policy periodically to reflect app updates or regulatory requirements. Any modifications will be posted directly on this page with an updated revision date.

10. Grievance Redressal & Contact Information If you have questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please contact our designated support team:

  • Developer / Organization: A2ZSolutions.Inc
  • Grievance / Support Email: devk10401@gmail.com
  • Physical Address: 1, 28th Floor, GIFT One Tower, Building 56A, Block No. 56, Road-5C, Zone - 5, Gandhinagar, Gujarat 382355, India

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